Terms & Conditions

PLEASE READ CAREFULLY

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "Student," or "you") and Officially Licensed ("we," "us," or "Company"). By booking or using our services, you agree to be bound by these Terms.

Important Notice: Officially Licensed is an independent service provider and is not affiliated with, endorsed by, or connected to the Pennsylvania Department of Transportation (PennDOT).

1. SERVICES PROVIDED

1.1 What We Offer

Officially Licensed provides the following services in Delaware County, Montgomery County, and Philadelphia, PA:

Vehicle rental for PennDOT Driver's Exam
Behind-the-wheel guidance to prepare for PennDOT Driver's Exam
Quick Practice sessions with vehicle rental
1-hour Parallel Parking instruction
2-hour PennDOT Road Test Practice with parking guidance
Pre-exam preparation at all PennDOT exam locations

1.2 What We Are NOT

Officially Licensed is NOT a driving school. We provide behind-the-wheel guidance focused on road safety, vehicle control, and building confidence for test takers through tailored, one-on-one instruction for the driver exam ONLY!

2. ELIGIBILITY REQUIREMENTS

2.1 Valid PA Learner's Permit

All clients must possess a valid Pennsylvania learner's permit on the day of service. No exceptions.

2.2 Age Requirements

Clients under 18 years of age MUST be accompanied by a parent or legal guardian on the day of the driver's exam
Parent or guardian MUST present valid state ID or driver's license

2.3 Vision Requirements

If you wear eyeglasses, you must have them with you and wear them during all services.

2.4 Physical Capability

You must be physically capable of safely operating a motor vehicle and must disclose any medical conditions that may affect your driving ability.

3. BOOKING & SCHEDULING

3.1 How to Schedule

Phone: (610) 809- 1591
Email: theofficiallylicensed@gmail.com

3.2 Book in Advance

We recommend booking services in advance to secure your preferred time slot.

3.3 Confirmation

You will receive a confirmation text message once your appointment is scheduled. This serves as proof of your booking.

4. CANCELLATION & RESCHEDULING POLICY

4.1 Required Notice

Minimum 24-hour advance notice is required for all cancellations or rescheduling requests.

4.2 Multiple Cancellations

If you request to reschedule or cancel TWO (2) OR MORE times:

You will be required to pay a $50 non-refundable deposit to be placed back on the schedule
This deposit will be applied toward your next service with Officially Licensed
The deposit must be paid before future services can be scheduled

4.3 No-Shows

Failure to appear without notice will result in forfeiture of payment and require the $50 deposit for future bookings

5. PAYMENT TERMS

5.1 Payment Method

Cash payment only on the day of service before service begins

5.2 When Payment is Due

Full payment must be made before services are provided the day of service

5.3 Refund Policy

Refunds are only provided for:

Service cancellation by Officially Licensed

No refunds for:

Late cancellations (less than 24-hour notice)
No-shows
Invalid permit or missing required documentation
Test failure or unsuccessful exam attempts

6. EXAM DAY REQUIREMENTS

You Must Physically Have:

✓ Valid PA learner's permit
✓ Cash payment for services
✓ Eyeglasses (if you wear them)
✓ Parent/guardian with valid ID (if under 18)

Failure to have required items will result in service cancellation without refund.

7. VEHICLE USE & CARE

7.1 Vehicle

Vehicle brand new, safe, clean, and reliable, featuring:

Advanced safety technologies
Lane assistance systems
Backup cameras
Instructor brake pedal

7.2 Your Responsibilities

You agree to:

Operate the vehicle safely and lawfully
Follow all traffic laws
Follow instructor guidance at all times
Inspect the vehicle before use and report any concerns

7.3 Strictly Prohibited

Operating the vehicle under the influence of alcohol or drugs
Smoking or vaping in the vehicle
Eating or drinking in the vehicle
Allowing unauthorized persons to operate the vehicle
Using the vehicle for unauthorized purposes

7.4 Damage Responsibility

You are responsible for any damage to the vehicle that occurs during your scheduled time, except for normal wear and tear.

8. INSTRUCTOR AUTHORITY

Our instructors have the authority to:

Use the instructor brake pedal at any time
Discontinue service if safety concerns arise
Refuse service to clients who appear impaired or unable to safely operate a vehicle
Modify the lesson plan based on your skill level and safety

You must follow all instructor directions. Failure to comply may result in service termination without refund.

9. LIABILITY & INSURANCE

9.1 What We're NOT Responsible For

Failure to pass the PennDOT Driver's Exam
Decisions made by PennDOT examiners
Delays or cancellations caused by PennDOT
Weather-related issues
Personal injuries resulting from your negligence
Loss of personal property

9.2 Your Responsibility

You are responsible for:

Your actions while operating our vehicle
Any traffic violations or citations received during service
Vehicle damage resulting from negligence or misuse
Following all safety instructions

9.3 Indemnification

You agree to hold harmless Officially Licensed, its owners, employees, and agents from any claims, damages, or losses arising from your use of our services.

10. PRIVACY & DATA PROTECTION

10.1 Information We Collect

Name, contact information, and address
Service history

10.2 How We Use Your Information

Your information is used solely for:

Service delivery and scheduling
Communication regarding appointments
Record-keeping and business operations
Legal compliance

10.3 Information Sharing

We will not sell or share your information with third parties except:

As required by law
With service providers necessary for business operations
With parental/guardian consent (for minors)

11. WEATHER & EMERGENCIES

11.1 Weather Cancellations

We reserve the right to cancel or reschedule services due to:

Severe weather conditions
Unsafe road conditions
Natural disasters or emergencies

11.2 No Penalty for Weather

Weather-related cancellations initiated by us will not count toward your cancellation count and will be rescheduled without penalty.

12. MODIFICATIONS TO TERMS

Officially Licensed reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting or notification. Continued use of services after modifications constitutes acceptance of updated Terms.

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania.

13.2 Venue

Any legal action must be brought in the courts of Delaware County, Pennsylvania.

13.3 Informal Resolution

We ask that you contact us directly to resolve any disputes before pursuing legal action.

14. CONTACT INFORMATION

Officially Licensed
Serving: Delaware County, Montgomery County, and Philadelphia, PA

Phone: (610) 809- 1591
Email: theofficiallylicensed@gmail.com
Website: https://www.officiallylicensedpa.com/

ACCEPTANCE OF TERMS

By booking or using services provided by Officially Licensed, you acknowledge that:

✓ You have read and understood these Terms and Conditions
✓ You agree to all terms, policies, and requirements
✓ You meet all eligibility requirements
✓ You will comply with all payment and cancellation policies
✓ You understand we are not responsible for exam outcomes
✓ You accept responsibility for your actions while using our vehicles
✓ You understand the cancellation policy and associated fees

Last Updated: 12/8/2025